Photo: Mateusz Szachowski

FAQ's

Compatibility

Which components can I service?

Here is the list of currently available components. If yours is not included, please send us an e-mail and we will find a way to make it possible.

How do I know which adapter is the right one?

You will be able to enter the exact models you want to service in our online shop and it automatically picks the right adapter for you.

Does servicing impact the guarantee of my component?

Guarantees vary between manufacturers, typically lasting one to two years, and cover only material and manufacturing defects—not how the damper is treated during storage, riding, or servicing. Proper care usually extends the lifespan. Special tools and consumables for major servicing are freely available from the manufacturer.

Timing

When can I buy the Vacuum Bleeder?

We want to be market ready before summer 2025. Most likely we will start a preorder process in April 2025.

When will the Vaccum Bleeder arrive when i order in spring?

As of today, we plan to start shipping in June, so nothing will stand in the way of a smooth summer season.

How long will it take me to service a damper or a fork?

When you do it for the first time, it may take a little longer. Overall, we recommend setting aside 3-4 hours for your first fork or damper. You may be faster, depending on the model you have. Find an extended answer here.

Workwise

What exactly does the Vacuum Bleeder do?

The Vacuum Bleeder allows you to refill your cleaned component with fresh oil in a clean cycle, degas the oil, and remove any air, which has a high impact on the performance of your damper.

What is the difference to hand bleeding?

The mess, the effort, and the result! Hand bleeding is quite a pain, and the success rate is low. It's rare to get all the air out, and impossible to degas the oil. Furthermore precise tuning requires specific pressure settings from the manufacturer. Read more in this Know-How Post.

How do I clean the Vaccuum Bleeder?

Different components require different oils. Therefore, our transparent tank can be easily removed and cleaned with mild detergent. You can also use multiple tanks, each assigned to a specific oil, eliminating the need for cleaning.

Shipping & Returns

What is included in the package
  • The Vacuum Bleeder as shown on the photo with one tank.
  • Adapters and additional tanks as chosen by you.
  • All necessary hoses and connections.

Additionally you`ll need:

  • The service manual for your component.
  • Basic tools and oils as listed in your manual.
  • A service kit of fresh seals for your model.
  • About 3 hours of time per component.
How do you deal with returns?

It's unlikely that our well-tested product won't meet your satisfaction. However, if something isn't right, simply contact us and we'll work together to resolve the issue. If no solution is possible, you can return the product.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Any further questions we can answer for you?